Walk-in appointments

When your pet needs care and you need flexibility, our walk-in appointments are here to help. We offer designated walk-in hours so you can get timely support without scheduling an appointment in advance.

Please note that registration for walk in hours begin 15 minutes before the clinic opens.

Walk-in Hours

Monday

Registration windows begin at 7:45 a.m. and 12:45 p.m., 15 minutes before the clinics open, and serve as long as capacity allows.
ARL Afford-a-Care South only

Tuesday-Friday

Registration windows begin at 7:45 a.m. and 12:45 p.m., 15 minutes before the clinics open, and serve as long as capacity allows.

Saturday

Registration windows begin at 7:45 a.m., 15 minutes before the clinics open, and continue as long as capacity allows.

Please note: Walk-in services are available on a first-come, first-served basis during the hours listed above.

What to Expect

  1. After arriving, enter the clinic and speak with a Pet Care Coordinator to be added to our waitlist. 

  2. Return to your vehicle to wait. Please stay on-site during the duration of your wait, as leaving will cause you to lose your place in line.

  3. When your walk-in appointment comes, our team will contact you. Once notified, enter the clinic with your pet on a leash or in a carrier.

Our goal is to make the process as smooth and stress-free as possible for both you and your pet.

Tips for walk-ins

  • Arrive early. Registration for walk-ins begin at 7:45 and 12:45, 15 minutes before the clinics open. We recommend arriving at the start of your preferred walk-in window, as availability may fill quickly.
  • Bring previous medical records. If your pet has seen another veterinarian recently, bringing records (or email ahead of time) helps our team provide the best care possible.
  • Keep pets safely secured. Dogs are required to be on a leash, and cats should be in a secure carrier when entering the building.
  • Plan for potential wait time. Wait times can vary depending on the number of pets and the urgency of cases that day.
  • Keep your phone handy. As soon as your walk-in appointment time arrives, our team will contact you. Failure to respond promptly may cause an extended wait time.